Please review the following Hirsch + Timber Furniture agreement before making your purchase. By purchasing Hirsch + Timber furniture, you agree to all Hirsch + Timber purchasing terms. Once your order has been placed, you will have 48 hours to cancel your order. To cancel your order or make any changes during this 48 hour period, please email firstname.lastname@example.org. 48 hours after placing your order, the purchase is considered confirmed and final.
All furniture is inspected upon the completion of production and again upon departure from the Hirsch + Timber warehouse to the customer. We kindly ask that you inspect the piece upon arrival and notify Hirsch + Timber of any damages within 48 hours of delivery.
You are free to initiate a return within 30 days of receipt whenever you are not satisfied with the product, but you have to pay for the return or exchange cost if no quality issues are involved.
Most of our larger furniture pieces are delivered via a third party delivery service with a delivery transit time of 5-7 days. Hirsch + Timber customer service will make initial arrangements with the customer. Hirsch + Timber customer service will contact you once your order has shipped with a tracking number.
At this time we do not ship furniture to Alaska and Hawaii. We apologize for any inconvenience.