Shipping and Delivery
We offer FREE shipping on all U.S. orders over $50, Shipping under $50 has a flat rate shipping fee ($5). All regular orders (non-furnitures) are shipped USPS First Class or USPS Priority Mail depending on the weight and dimension of the item(s). Expedited shipping rates available at check out.
Furniture will be shipped via UPS, Fedex or other third party carrier depending on the weight and dimension of the item(s). The transit time is typically within 1-2 weeks once we ship out your furniture(s). Estimated delivery timeline is in product pages for each item.
International shipping rates and service options are available at checkout. Packages will be subject to additional charges if they extend beyond our average weight parameters. We will be contacting you via email if situation like this occur.
Duties & Taxes
Duties and taxes are calculated based on: item ordered, total amount of order, country of delivery. Duties, taxes and additional custom fees are not included in the order. Customers are responsible for paying for these fees and will be charged at the time of delivery.
Returns & Exchanges
All orders shipping outside the US are final sale and cannot be exchanged or returned. Hirsch + Timber cannot accept responsibility for any packages lost, stolen or damaged in transit.